Disclaimer
Hello! I am your virtual assistant. Feel free to ask me any UST-related enquiries! Please tell me which role you are first?
As an AI assistant, I strive to offer helpful and accurate responses based on available data and predefined algorithms. However, the accuracy, completeness, or up-to-date nature of the information provided is not guaranteed. Users are recommended to verify any information provided before taking any action, and consult with our office for specific concerns or decisions. HKUST and the School of Engineering are not liable for any actions, losses, or damages resulting from the use of the Chatbot. Please note that the conversations may be reviewed by our teams for quality improvement purposes. Please avoid sharing any personal information unless it is necessary and specifically requested for handling your request. By using our website and its Chatbot, you acknowledge and agree to these terms.
Welcome TO THE PURCHASING OFFICE
The Purchasing Office (PURO), being the University’s centralized purchasing agent, aims to provide professional and high quality services to assist users in acquiring the goods and services required, whilst ensuring compliance with the University’s Purchasing and Tendering Regulations and Procedures (PTRP). We aim to ensure public funds are properly spent and obtain goods and services at the best value for money. Customer Service and Compliance with Regulations are the core values of our office. Our motto is : Delivering high quality service whilst complying with policy.
The email domain of HKUST is "@ust.hk".
Suspicious domains such as “hkustedu.hk", "hkustedu-hk.com” and "hkust-edu-hk.org" do NOT belong to HKUST and you should be highly alerted if you received emails from these domains.
Recently, it has come to our attention that some suppliers received emails from suspicious domains (e.g. hkustedu.hk, hkustedu-hk.com, hkust-edu-hk.org) falsely claiming to be sending from the Purchasing Office of HKUST.
This is to inform you that these emails are fraudulent emails for scamming activities. They are NOT issued by HKUST or HKUST Purchasing Office. If you receive suspicious emails claiming to be issued by HKUST, please check the domain of the email senders. Emails issued by HKUST-senders use the domain of @ust.hk.
The matter is now under investigation. Should you have any additional enquiries, please feel free to contact Purchasing Office general hotline at 2358-6406. Such information can also be found published in our official website https://puro.hkust.edu.hk/contact-us
Additional information for tackling scamming/phishing e-mails can be found via below government websites.
Anti-Deception Coordination Centre:
https://www.adcc.gov.hk/en-hk/home.html
About the “Anti-Scam Helpline”:
https://www.police.gov.hk/ppp_en/contact_us.html#hotlines
Latest Version of HKUST's Terms and Conditions for Suppliers
The Terms and Conditions for suppliers would be reviewed and updated from time to time. Suppliers are advised to review the most updated and relevant terms and conditions posted in the "Terms and Conditions" page under the "Suppliers" section.
Link: https://puro.hkust.edu.hk/terms-and-conditions